Tia-Tia takes the privacy of its customers very seriously and the law changing on the 25th May 2018 gives us the perfect opportunity to make sure that we are looking after your data correctly. We understand that you want to know how information about you is used, stored and shared. Nobody wants to have their personal information sold or misused. At Tia-Tia we will NEVER sell or share your personal information to anyone – you have our word on this.
Please take a moment to familiarise yourself with our privacy practices and let us know if you have any questions.
Types of information we collect
We collect information to help us stay in touch with you and ensure that we deliver the service you expect from us. Some information that we collect from you can be used to identify you and this information is called “personal information and includes your name, postal address, email address, phone number and payment information.
You share personal information with us when you sign up to our mailing list or when you post a comment on one of our social media pages, and when you contact us or request customer service.
How we use your information
Tia-Tia uses the personal information that we collect about you or that you provide to us: for marketing or advertising purposes; to inform you about promotional offers; to respond to customer support enquiries; to present our website and its contents to you;to tell you about changes to our Website; to let you know about products or services; to allow you to participate in interactive features on our website in a way that we describe to you at the time that you provide Tia-Tia your personal information; to fulfil any other purpose for which you provide it.
The non-personal information that we collect may automatically be combined with other information that you provide and may be aggregated and used for statistical purposes. It helps improve our Website and to deliver better and more personalised products, services and advertisements. It also helps us to estimate how many people may be interested in certain products and size ratios when we are buying.
We may use the services of third parties to collect and use anonymous information about your visits and interactions with out Website through use of technologies such as cookies to personalise advertisements for goods and services.
Accessing your information
At any time, you can review and change your personal information by contacting us you can make changes to your name, postal address, email address, or phone number. Please call us on 01242 233679 or email us at firstname.lastname@example.org and we will update your records immediately.
We have implemented measures designed to secure your persona information from accidental loss and from unauthorised assess, use, alteration and disclosure. The safety and security of your information is a priority to us and we have taken every measure to ensure that we comply with all the new legislation changes.
Unfortunately, no method of transmission over the internet, or method of electric storage, is 100% secure. Therefore, we cannot guarantee the absolute security of your information. Any transmission of personal information is at your own risk and Tia-Tia is not responsible for the circumvention of any privacy settings or security measures contained on the Website.
Cookies and other tracking technology
Cookies are small data files that most websites store, access and maintain on the hard drive of your computer. Certain features of our Website may use local stored objects (Flash cookies) to collect and store information about your preferences and navigation to, from and on our Website. These data files may be created on your computer when you visit our website. Flash cookies are most often used to personalise ads 9i.e. on social media) or to enhance your experience on our Website. Flash cookies will not access or remember your e-mail address or other personal information unless you willingly provide this.
Our Website may also contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags and single-pixel gifs) that permit Tia-Tia, for example, to count users who have visited particular webpages or and can be used for other related website statistics, such as verifying our system and server integrity.
Social media advertising
We use Facebook, Twitter, Pinterest and Instagram tracking pixels to collect browser data.
We may use your personal information to contact you with email newsletters and offers that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link in any of our emails.